Warranty
We are trying to offer you the best quality. It's the point of our work. Without the compromises. The whole production process starts at the design studio Acronym in München. The great attention is paid to the style of products, and the last step is sewing. The unique characteristics of used materials require a well-done making. The production process is finished by the special sticking technology using high temperatures and pressures. The waterproofness of products is tested several times during the day - we have records about each test. The whole process runs in our own factory in Šumperk.
All products are improved gradually. We have different kinds of suggestion coming from different kinds of people working on our products or using them, especially from e.g. our customers, professional partners, specialized sellers using our products during the mountains expeditions. The simple resolution motivates us - to be constantly the best.
Warranty certificate
Any defects in materials or workmanship are covered by four years warranty. Guarantee does not cover the change of the product's quality cause by improper use or care. Claims or complaints should be made directly to the shop from where the product was purchased as soon as any defects are noticed.
